Returns & Exchanges

At Mephisto Genetics, we strive for perfection in every garment, but if your purchase isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items. We ensure a seamless process so you can get back to elevating your wardrobe with confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all Mephisto Genetics tags and labels remain attached and intact.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned apparel, your refund or exchange will be processed within 5-7 business days to your original payment method.